Shipping Policy


Processing time: Shipping takes 7-10 business days depending on your location and when it is processed. Tracking numbers are sent via email after processing.

Shipping Carrier: Packages will be shipped using USPS. You can track your package via with your tracking number. It will take a few days to package your item, and then it will be sent out using the shipping options you selected during checkout.

Delayed delivery:  Contact USPS for any issues with delayed delivery.

Lost Packages :LVX- Hair Care  is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order.

  • Shipping to an international address can take 30 business day (or even longer)  Since USPS only tracks international packages to major cities and destinations, once your international order leaves the United States, you will be no longer be able to track your order with the tracking number provided to you, as it will likely NOT be updated by the USPS system once it leaves the United States. LVX Hair Care is not responsible for any custom fees imposed by your Country for international shipping and delivery. 
  • If the address you provided is incorrect, and  items are returned to LVX Hair Care , you will be charged for the cost of shipping to resend the package.  
  • You also acknowledge that the shipping address you provide for your order is correct. If your order is not delivered to you due to an error in the shipping address and it is returned to LVX Hair Care , LVX Hair Care  will either a) refund the cost of the product, but not the shipping, or b) reship the product to the correct address for an additional shipping cost. If your order is not delivered to you due to an error in the shipping address and is NOT returned to LVX Hair Care  or becomes lost, LVX Hair Care  is not responsible for the package and will not provide any refunds. LVX Hair Care  IS NOT ABLE TO EDIT THE SHIPPING ADDRESS once the order is placed. Also, customer is responsible for any and all customs fees for international orders. 
  • If you have any questions or concerns regarding your order, please contact us 

Refund : Due to the nature of our products all sales are final